- the types of information we collect and how we collect it;
- the ways in which we use, share and protect that information;
- the choices you have in controlling the collection of your information; and
- your ability to access and update your information.
By using our sites or other online resources, you are signifying to us that you agree with this policy. Although the site and resources may contain links to other websites controlled by third parties (e.g. Better Business Bureau, YouTube, LinkedIn, etc.) you should be aware that we are not responsible for the privacy practices of those, or any other, sites. If you have questions about how those websites collect and use data, you should carefully read those sites’ privacy policies.
Some Important Vocabulary
Whenever we reference “this site”, “our site” or “the site”, we mean the Brookview web site found at https://www.brookviewfinancial.com/ and such other affiliate websites as we may make available from time to time. When we talk about “authorized features”, we are referring to elements of our social media presence viewable from YouTube, LinkedIn or any of the many other available external third party social media platforms that we may so choose to use. Last, but definitely not least, when we refer to “personal information”, we mean information that can be used to identify you or that can be easily linked to you. Thus, a fairly comprehensive list of “personal information” would include such things as your name, address, telephone number, fax number, email address, social security number and date of birth. In contrast, a domain name or an internet protocol (IP) address, would not be considered personal information.
User Age Requirements and Children’s Privacy
Federal law imposes special restrictions and obligations on commercial website operators who direct their operations toward, and collect and use information from children under the age of 13. We take those age-related requirements very seriously, and consistent with it do not intend for this site or any of our authorized features to be used by children under the age of 18, and certainly not by anyone under the age of 13. We request that individuals under the age of 18 do not apply to do business with us. Moreover, we do not knowingly collect personal information from minors under the age of 18. If we become aware that anyone under the age of 18 has submitted personal information to our site, we will delete that information and will not use it for any purpose whatsoever. We encourage parents and legal guardians to talk with their children about the potential risks of providing personal information over the Internet.
Automatically Collected Information
When you visit our site, basic information is passively collected through your web browser via use of tracking technologies, such as “cookies” which utilize various files sent from our servers to your computer hard drive. The information we collect through cookies and other means is not personal information and does not individually identify you. It includes things like:
- the domain name and IP address from which you accessed our site
- the type of browser and operating system you use
the date and time and length of your visit
- the specific page visited, graphics viewed and any documents downloaded
- the specific links to other sites you accessed from our site
- the specific links from other sites you used to access our site
Mobile devices are the one possible exception to the rule that our passive, automatic collection activities exclude personal information. We say that because, if you access our site from a phone or other mobile device, the mobile services provider may transmit to us uniquely identifiable mobile device information which allows us to then collect mobile phone numbers and associate them with the mobile device identification information. Some mobile phone service providers also operate systems that pinpoint the physical location of devices and we may receive this information as well.
Regardless, we use both automatically collected non-personal information and mobile device information only to compile generic reports about popular pages on our site, and to see how our customers and followers are accessing our site. We then use that data to administer the site, make your activities more convenient and efficient and to enhance the functionality of our site, such as by remembering certain of your information thereby saving you time.
Voluntarily Submitted Information
If you participate in certain activities on our site, you may need to provide us with information about yourself. This includes creating an account with us. Individuals also have the option of using their existing social media logins to create an account. If you choose to send us an email or fill out an on-line form, you are voluntarily providing personal information to us. In doing so, you are giving us your consent to collect, use and disclose that information for the purpose it is requested and for other reasonable internal business purposes.
We do not sell, rent or trade voluntarily submitted personal information with third parties.
If you do not want us to collect this type of personal information, do not provide it. This means you should not participate in the activities on our sites that request or require it. Participation is strictly your choice. Not participating may limit your ability to take full advantage of the site, but it will not affect your ability to access certain information available on the site to the general public.
Here are some of the ways you voluntarily give us your personal information and how we use it:
- Emails and Texts – When you send us an email, your email address and any other personal information that may be in the content of your message or attached to it, are retained by us and used to respond back directly to you. The same is true if you send us a text message. If you prefer we not collect, use or store this information, please do not email or text us. Instead, you may want to communicate with us by phone or by regular mail.
- Registering for Programs and Our Newsletter – When you register for programs and our various newsletters, you submit personal information to us which we then retain. We use that information to send you information about the applicable program. We also may use any personal information you provide to customize our programs and newsletter to make them more relevant to you. If you include your email address or a phone number in your registration information we may use it to communicate with you via email and/or phone.
Choices you can make: Opt Out and Account Changes
If we are using personal information you provided to us in order to enable us to send you materials, such as newsletters or product alerts via text or email, and you decide you do not want to receive such materials, you may opt out by following the opt-out instructions in the email or other communication, or the opt-out details provided to you through the applicable program. In addition, you can always opt out by contacting us. When we receive your request, we will take reasonable steps to remove your name from our distribution lists. Users also need to understand it may take a period of time to remove your name from our lists after your request and due to such latency you may still receive materials for a period of time after you opt out.
Things Happen: We do what we can to ensure Information Security
We will take all reasonable security precautions to protect your personal information provided to our site. Due to the inherently open and somewhat risky nature of the Internet, however, we cannot guarantee that your information, whether during transmission or while stored on our systems or otherwise in our care, will be free from unauthorized access or that loss, misuse, destruction or alteration will not occur. We disclaim any liability for any theft or loss of, unauthorized access or damage to or interception of any data or communications. You should also note that third party companies we engage to provide us with services either to help us in our business, or to perform functions we would otherwise perform ourselves will have incidental access to your information, including your personal information, as part of the work they perform. We require that they enter into confidentiality and other agreements, but cannot guarantee their compliance.
We reserve the right to change or update this policy from time to time. Please check our site periodically for such changes since all information collected is subject to the policy in place at that time. Typically, we will indicate the effective/amendment date at the beginning of this policy. If we feel it is appropriate, or if the law requires, we will also provide a summary of changes we have made near the end of the new policy.
Attn: Privacy Office
Brookview Financial, Inc.
2321 Whitney Ave, Suite 102
Hamden, CT 06518